Franklin Imaging

Frequently Asked Questions

DWF (Design Web Format) FAQ

Where are you located?

We are located at 500 Schrock Road in Columbus, Ohio. Be careful though, as we are on the Worthington side of Schrock Road, just down the road from the Budweiser Brewery. The nearest intersection is Huntley Road.

How can I get pricing for printing?

You can call our office at 614-885-6894 and ask for anyone in the sales department.

I have questions about your website and online ordering, who can help me?

Call our office at 614-885-6894 and specify that you need to order plans online. We will forward your call to our Digital department and they will be able to take your order.

I need service for my printer, who can help me?

Call our office at 614-885-6894 and indicate you need service for your printer. If our service technicians are available we will forward your call to them and they will set up an appointment to come and look at your machine. If they are not in the building, leave a detailed message including machine type, the problem encountered, your name, and a phone number at which you can be reached. They will be given the message when they return and will call you as soon as they can.